Last Updated: [12/3/2025]

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This Privacy Policy explains how California Document Prep (Grandcrest Holdings LLC DBA Grandcrest Business) collects, uses, discloses, and safeguards your information when you visit our website, submit forms, schedule services, or engage with us.

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We are committed to protecting your privacy and complying with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

If you have questions, contact us at:
(909) 710-0825  info@CaliforniaDocumentPrep.com
Address: 1101 S Milliken Ave Ste E, Ontario, CA 91761

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1. Information We Collect

We may collect the following categories of information:

A. Personal Information

• Name

• Email address

• Phone number

• Mailing or billing address

• Document details you provide

• Case-related information (only what YOU submit to us)

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B. Payment Information

If you pay through Square or another processor, we may collect:

• Last 4 digits of your card

• Billing details
  (We do NOT store full credit card numbers.)

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C. Automatically Collected Information

When you visit our site, we may collect:

• IP address

• Browser type

• Device type

• Pages visited

• Cookies and tracking data

This is standard for security and analytics.

 

2. How We Use Your Information

We use your information to:

• Provide document preparation services

• Communicate with you

• Process payments

• Send confirmations, updates, and receipts

• Improve our website and user experience

• Maintain security

• Comply with state regulations for LDAs

We do not sell your information.

 

3. How We Share Your Information

We may share your information only with:

• Court filing systems (when you request filing assistance)

• Payment processors (Square, Wix Payments, etc.)

• Email platforms (for receipts/status updates)

• County Recorder (if required for bond or LDA compliance)

• Legal compliance authorities (if legally required)

We do not sell or trade your personal information.

 

4. Your CCPA/CPRA Rights

As a California resident, you have the right to:

 

A. Know

Request what personal information we have collected.

 

B. Delete

Request deletion of your data (unless we must keep it for legal compliance, such as LDA records).

 

C. Correct

Request corrections to inaccurate information.

 

D. Opt-Out

Opt out of any use of personal data for marketing (we do minimal marketing).

 

E. Non-Discrimination

We will not deny services or charge different prices if you exercise your rights.

To exercise your rights, contact us at:
info@CaliforniaDocumentPrep.com
(909) 710-0825

 

5. How We Protect Your Information

We use:

• Encryption

• Secure servers

• Access controls

• Regular audits

• Secure payment gateways

No method of transmission is 100% secure, but we maintain industry-standard protections.

 

6. Children’s Privacy

We do not knowingly collect information from individuals under 18.

 

7. Third-Party Links

Our website may contain links to outside sites. We are not responsible for the privacy practices of those sites.

 

8. Changes to This Policy

We may update this policy as needed to comply with legal requirements.
Updates will be posted on this page with the new “Last Updated” date.

 

9. Contact Us

If you have questions about this Privacy Policy or your data rights, contact:

California Document Prep
Grandcrest Holdings LLC DBA Grandcrest Business
Email: info@CaliforniaDocumentPrep.com
Phone: (909) 710-0825
Address: 1101 S Milliken Ave Ste E, Ontario, CA 91761